CALL FASST

Call Fasst is business area that the FASST Company started the year 1999 to provide call center services for many of its customers.

Call Fasst has the perfect infrastructure, the technology and the personnel to offer a world-class service; one of her main competitive advantages being the possibility of offering a service in accordance to the needs of each and everyone including both inbound as well as an outbound calls.

This services that Call Fasst provides allow our clients to cut down on costs, improve the quality of the service and also have a more personalized and warm means of approach to their own  customers; this permits to have an extremely powerful tool for sales and market penetration.

After almost seven years in operation, the astounding growth of Call Fasst made our worker team size increase 19 times.

CALL FASST OFFERS:

CALL CENTER

In telephonic outsourcing we possess a wide array of solutions focused on increasing, maintaining and improving all relationships with our clients' present and potential customers. 

We offer the following services:

Customer Service

DataBase Creation and Actualization

Sales and Promotion

Credit and Collection

The Undertaking of poll ans surveys

E-mail and Chats

Mass mail delivery and fax

Inbound (incoming interactions) In our customer service and credit and collection section we do have IVR, ACD, and CTI.

Outbound (outgoing interactions) In our sales and promotion section we possess a power dialer, and a progressive dialer (predictive dialer).

Additionally, the technology that we have allows us to record 100% of the calls; or alternatively, to record accordingly to our customers needs or particular requests.